Here’s how to protect your VoIP system

Companies that rely heavily on customer service and sales need a reliable, efficient, and effective telecommunications system. If that system breaks down even for just a day, the resulting losses can be significant. This is why you would do well to protect the company’s Voice over Internet Protocol (VoIP) telephony system. Follow these crucial steps. […]

Easy tips to keep your cloud costs down

Moving to the cloud can save your business a lot of money, which explains why the technology is so widespread. But what many business owners fail to realize is that some cloud services come with hidden costs. And while these costs may seem insignificant at first, they can add up to a staggering amount if […]

Here’s how marketing automation increases leads

Marketing automation has become an essential part of every business’s marketing strategy. Thanks to innovations in IT, business marketing tools have become more affordable for small retailers, online sellers, and other mom-and-pop operations. Don’t pass up the opportunity to maximize all the marketing automation tools available that can increase your leads and give you these […]

Personalize your Windows PC with these tips

Just like its predecessors, Windows 10 is designed to provide a personalized experience to its users. It offers many ways in which you can change your PC’s interface — how it looks, and even how it can be accessed. Here are some Windows 10 customization features you have to try. Change your themes The most […]

How you keep your email account safe

Everyone uses email to send and receive sensitive information, making it an attractive target for cyberattacks. The importance of email security is vital to your company’s operations, so applying the following tips can dramatically reduce your exposure to hackers and malware. Use separate email accounts Most people use a single email account for all their […]

How big data helps lower hospital readmission rates

Mistakes sometimes happen in the medical world, leading to missed diagnoses, improper self-medication, and, inevitably, hospital readmissions. But business intelligence (BI) is changing that by equipping healthcare professionals with powerful real-time information. At its core, BI software is all about data analytics. BI software is capable of accepting overwhelming amounts of data in short periods […]

Simple ways to stretch your laptop battery life

One of the top considerations in choosing where to work with your laptop is the availability of a power socket. If you are not lucky enough to find an available outlet, you’ll have to depend on your laptop’s battery — assuming it still has enough power after your last charge. The following tips should optimize […]

How to compute the TCO of a VoIP system

If you want to get the most value out of a Voice over Internet Protocol (VoIP) solution, assess the actual cost of having one. There may be additional or hidden expenses that you might fail to consider, so analyze the total cost of ownership (TCO) to fully comprehend your telecommunications spend. TCO is the overall […]

Understanding Microsoft 365 collaboration tools

There are three communication and collaboration tools in Microsoft 365 that provide basically similar solutions for the same problem: Outlook Groups, Yammer, and Microsoft Teams. However, they all have subtle differences that set them apart from one another. Let’s take a look at some of them. Outlook Groups With Outlook Groups, every member gets a […]